Scotia Gas Networks
TomTom WORK solution helps improve service at Scotia Gas Networks
Improved call-out response times, particularly in emergencies; more flexibility in the management of its team of mobile engineers; and reduced fuel usage are the main benefits to SGN from the introduction of a vehicle navigation and tracking solution covering 1,500 vehicles.
SGN is the second largest UK gas distribution company supplying 5.7 million homes and businesses across a wide swathe of the south east of England and throughout Scotland. It supplies gas to domestic, commercial and industrial customers through 75,000 kilometres of gas mains. In Scotland, three quarters of households, including many in remote areas, receive their gas from the company. Across a wide area of southern England, stretching from Milton Keynes to Dover in the east and Lyme Regis in the west, including London boroughs south of the Thames, almost four million households and businesses are supplied.
Malcolm Russell, Director of Operations at SGN, said: "We selected the TomTom WORK solution because of its ease of use and implementation in a fleet of our size. It will be of great help to our control room staff in responding more effectively to customer calls and it will improve the safety of our engineers when driving between jobs."
